Greetings from the Manager and Chief Engineer

Ernest Y.W. Lau

Our future will continue to be filled with new and exciting challenges. The Department of Water is prepared to meet the challenges of the 21st century. Water Plan 2020 will chart our path into the new century by evaluating the water systems and implementing plans to ensure that our water systems continue to operate effectively for the next 20 years and beyond.

Providing excellent Customer Service is also an important part of a successful organization. We are focused on improving communication and striving to maintain our commitment to our customers by keeping you informed with this newsletter and the annual water quality reports.

We are dedicated to meeting and satisfying the needs of our customers, and our community.

You can do your part by using our precious drinking water wisely and not wastefully.