DOW - RULES&REGS

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     Rules & Regulations
             Charter
             Part I
             Part II
                Section 1
                Section 2
                Section 3-5
                Section 6
                Section 7-10
                Section 11-15
                Section 16-19
                Section 20
                Section 21-23
                Section24-27
             Part III
             Part IV

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RULES AND REGULATIONS

PART 2 - Section 11 - 15

RULES AND REGULATIONS FOR WATER SERVICE CONNECTIONS

WITHIN THE COUNTY OF KAUAI, AND PROVIDING PENALTIES

FOR THE VIOLATION THEREOF

SECTION XI - DISCONTINUATION OF WATER SERVICE

Water Service may be discontinued for reasons as follows:

1. Nonpayment of Bills. Water service may be discontinued for the nonpayment of a bill within thirty (30) days after the mailing or presentation thereof to the consumer.

2. Non-compliance with the Board’s Rules and Regulations. If the consumer fails to comply with any of these rules and regulations, the Department will have the right to discontinue the service.

3. Consumer about to Vacate Premises. Each consumer about to vacate any premises supplied with water by the Department shall give notice of his intention to vacate prior thereto, specifying the date service is desired to be discontinued, otherwise he shall be held responsible for all water service furnished to such premises until the Department has received such notice of discontinuance. Before buildings are demolished, the Department should be notified so the service connection can be closed.

4. Unauthorized Use of Water. The Department will refuse or discontinue water service to any premises or consumer, if necessary, without giving notice to protect itself against fraud, abuse, or unauthorized use of water. A surcharge may be established and assessed by the Department.

5. Wasteful Use of Water. Where negligent or wasteful use of water exists on any premises, the Department may discontinue the service if such conditions are not corrected after giving the consumer written notice of intent to do so.

SECTION XII - RESTORATION OF WATER SERVICE

If water service is turned off because of failure to pay a water bill, for violation of any of the regulations of the Department, or for other reasons, arrangements must be made to pay all outstanding accounts against the consumer before his water service will be restored.

SECTION XIII - DEPARTMENT’S EQUIPMENT ON CONSUMER’S PREMISES

All equipment belonging to the Department and installed upon the consumer’s premises for measurement, test, check or any other purpose, shall continue to be the property of the Department, and may be repaired, replaced or removed by the Department at any time without the consent of the consumer. The consumer shall exercise reasonable care to prevent damage to meters and other equipment of the Department upon said premises and shall in no way interfere with the operation of the same.

SECTION XIV - DAMAGE AND ACCESSIBILITY TO DEPARTMENT’S

PROPERTY METER DAMAGED BY HOT WATER

1. Any damage to water mains, service connections, valves, fire hydrants, or other property of the Department shall be paid for by the person or organization responsible for the damage.

2. When a meter or service connection is found to have been damaged by hot water or steam emanating from the premises served, the consumer shall pay for all costs of repairs.

3. No obstruction shall be placed on or around any water meter, fire hydrant, or valve so as to render it inaccessible.

SECTION XV - INGRESS AND EGRESS FROM CONSUMER’S PREMISES

Any properly identified officer or employee of the Department shall have the right of ingress to and egress from the consumer’s premises at all reasonable hours for any purpose reasonably connected with the furnishing of water or other service to said premises and the exercise of any and all rights secured to it by law or these rules and regulations. In case any such officer or employee is refused admittance to any premises, or, being admitted, shall be hindered or prevented from making such inspection, the Department may cause the water to be turned off from said premises after giving 24 hours notice to the owner or occupant of said premises of its intention to do so.

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