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Kauaʻi Department of Water Home Page

Safe and Affordable Water Services for Kauaʻi

The Kauaʻi County Department of Water is dedicated to managing our water resources and providing excellent customer service to the people of Kauaʻi.

Learn More About Us DOW Public Meetings

Meter and Transponder Replacement Project

The Department of Water is actively replacing meter transponder units as part of the Meter and Transponder Replacement Project. We’re taking steps to ensure accurate readings of your actual water consumption.

Setting Up and Understanding Your Residential or Commercial Water Services

Do You Want to Set up or Transfer New Water Service for Your Home or Office?

Understand the process required, service rates and charges, and learn how to sign up for a new water service with ease.

Set Up a New Water Service

Do You Have Questions About Your Water Bill?

Learn how to read your water bill and understand how your service is being charged.

How to Read Your Bill

What Are My Payment Options?

Learn about all the ways you can pay for your bill.

Payment Options

News

DOW gives honors to 2025 Water Conservationists of the Year

December 19, 2025

LĪHUʻE – The Kaua’i Department of Water (DOW) and the East and West Kaua’i Soil and Water Conservation Districts (Kaua’i...

Overnight water shutdown scheduled for a portion of Poʻipū Road on Dec. 16

December 12, 2025

KŌLOA – The Department of Water (DOW) announces an overnight water service shutdown on a portion of Poʻipū Road, from...

Kawaihau Road utility work and one-lane closures set for Dec. 1–31

November 26, 2025

KAPAʻA – Hawaiian Dredging Construction Company Inc., under contract with the Department of Water, will perform utility work and excavation...

Providing Water for Kauaʻi Residents

Explore some key statistics that reflect the services we provide across the island of Kauaʻi.

24,468
Water service connections
419.9 miles
Length of mainline pipes
13.69 mgd
Average daily water demand (in millions of gallons)
2.2
Average number of hydrants hit by cars per month