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Kauaʻi Department of Water Home Page

Safe and Affordable Water Services for Kauaʻi

The Kauaʻi County Department of Water is dedicated to managing our water resources and providing excellent customer service to the people of Kauaʻi.

Learn More About Us DOW Public Meetings

Public Hearings

September 1, 2026

Setting Up and Understanding Your Residential or Commercial Water Services

Do You Want to Set up or Transfer New Water Service for Your Home or Office?

Understand the process required, service rates and charges, and learn how to sign up for a new water service with ease.

Set Up a New Water Service

Do You Have Questions About Your Water Bill?

Learn how to read your water bill and understand how your service is being charged.

How to Read Your Bill

What Are My Payment Options?

Learn about all the ways you can pay for your bill.

Payment Options

News

8:55 p.m. 09-09-2026 (UPDATE) HAENA-WAINIHA - BOIL WATER NOTICE: Effective immediately

September 9, 2026

8:55 p.m. 09-09-2026 (UPDATE) HAENA-WAINIHA - BOIL WATER NOTICE: Effective immediately, DOW has issued a BOIL WATER NOTICE until further...

9:45 p.m. UPDATE: DOW water service update (for Kauai)

September 9, 2026

9:45 p.m. (UPDATE) HANAMAULU – Water continues to regenerate the system, and dependent on demand, water regeneration can take between...

9 a.m. 09-09-2026 – DOW is aware of the following water service outages

September 9, 2026

• Haena-Wainiha - Water buffalo providing potable (drinking) water is dispatched to Hanalei Colony Resort, located at 5-7130 Kuhio HighwayHā‘ena...

Providing Water for Kauaʻi Residents

Explore some key statistics that reflect the services we provide across the island of Kauaʻi.

24,468
Water service connections
419.9 miles
Length of mainline pipes
13.69 mgd
Average daily water demand (in millions of gallons)
2.2
Average number of hydrants hit by cars per month